Why should I order from Trend-Zone.com? What are the advantages?
Is ordering by Credit Card safe?
When does my credit card get charged?
I don't want to pay by credit card. Is there any other payment option?
What is the normal shipping duration for an order, so I can know when to
expect it?
Do you ship Internationally and if so how much does it cost?
What if I'm not happy with my purchase?
My clothing article I bought from you is not the right size, can I return it?
Why should I order from Trend-Zone.com? What are the advantages? TOP
Here at the Trend-Zone we do things a little differently than your usual online store. First off, thanks to the United States Post Office we don't charge an arm & a leg for shipping. The USPS provides the following benefits over UPS or FedEx:
Is ordering by Credit Card safe? TOP
You can shop with complete confidence at Trend-Zone.com. Our web site is equipped with the latest encryption technology providing a totally secure ordering process. Your credit card number is more at risk when you hand your credit card to the waiter at a local restaurant than when ordering online with us.
When does my credit card get charged? TOP
Have you ever order from an online store, & have your credit card statement show up with the charge and then receive your order after that? That's because your card is instantly charged the moment you submit your order, regardless of whether your item is ready to be shipped or not. At Trend-Zone.com your card is not charged until the day before your order is ready to be shipped.
I don't want to pay by credit card. Is there any other payment option? TOP
We recognize that not everyone prefers to pay by credit card, which is why we offer the option of paying by personal check or money order. We only ask that you are willing to send your payment in the mail within 24 hours of your order.
We do our best [and usually succeed] to ship an order within 3 business days. Within the U.S., most everything is shipped via Priority mail which takes 3 days or less to deliver, so you can expect to receive your order in about a week or less.
Do you ship Internationally and if so how much does it cost?
Yes, we do ship Internationally. The cost, however, depends on what you order. You can find out how much something will cost to ship simply by placing items in your shopping cart, choose the International shipping option on the Shopping Cart page and then press the RECALCULATE button.
What if I'm not happy with my purchase? TOP
We stand behind the products we sell at Trend-Zone.com. If for any reason you're not satisfied with your purchase, please contact us and let us know so that we can make arrangements to set things right.
My clothing article I bought from you is not the right size, can I return it? TOP
So long as it has not been washed or worn & is returned in sellable condition, yes you can return or exchange it.
Do you offer money back guarantee? TOP
If you are not satisfied with your purchase, we will refund you the amount of your purchase minus shipping charges. Shipping charges are for a service that was rendered and completed satisfactorily, therefore, not subject to a refund.
What is your Privacy policy? TOP
In general, Trend-Zone.com will never intentionally disclose individually identifiable information about its users to any third party without first receiving that users permission. This policy applies specifically to your name, email address, phone number, and any other individually identifiable information.
What we collect...
Trend-Zone.com current policy only collects that individually identifiable information that is provided by the customer when placing an order. We aslo will collect the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our Comments area, aggregate information on what pages consumers access or visit, & information volunteered by consumers, such as survey information and/or site registration data.
What we do with it...
The information we collect is used to track and verify consumer orders, improve the content of our web page, provide accountability, and to follow up on complaints. We do not sell, lease or share our email lists, or list of any other individually identifiable information to other parties. Persons who supply us with their telephone numbers on-line may receive telephone contact from us regarding orders filed. Your individual information such as credit card numbers, email addresses, name, phone number and the like is never sold or shared with other organizations.